1. Introduction
Image Negativa LLC (“we”, “us”, “our”) operates Negativa (imagenegativa.com). This Privacy Policy explains how we collect, use, and protect your personal information.
By using our Service, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name (optional), profile preferences
- Payment Information: Processed securely by Stripe; we do not store card details
- Communications: Emails you send us, support requests
2.2 Information Collected Automatically
- Usage Data: Search queries, images viewed, features used
- Device Information: Browser type, operating system, screen resolution
- Log Data: IP address, access times, referring URLs
- Cookies: Session tokens, authentication cookies, preference cookies
3. How We Use Your Information
- Provide and maintain the Service
- Process payments and manage subscriptions
- Send transactional emails (receipts, password resets)
- Improve our curation algorithms and search functionality
- Analyze usage patterns to improve the Service
- Respond to support requests
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Stripe (payments), Vercel (hosting), Neon (database), Cloudflare R2 (image storage), Replicate (AI processing)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: For any other purpose with your explicit consent
5. Data Security
We implement industry-standard security measures including:
- HTTPS encryption for all data transmission
- Secure password hashing
- Regular security audits
- Limited employee access to personal data
- Secure cloud infrastructure with SOC 2 compliant providers
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to:
- Provide the Service
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Upon account deletion, we delete or anonymize your personal data within 30 days, except where retention is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing emails
- Restriction: Request limitation of processing
To exercise these rights, contact us at privacy@imagenegativa.com.
8. Cookies
We use cookies and similar technologies for:
- Essential: Authentication, security, basic functionality
- Analytics: Understanding usage patterns (can be disabled)
- Preferences: Remembering your settings
You can control cookies through your browser settings. Disabling essential cookies may affect functionality.
9. California Privacy Rights (CCPA)
California residents have additional rights under the CCPA:
- Right to know what personal information is collected
- Right to request deletion
- Right to opt-out of sale (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
10. International Users
Our Service is hosted in the United States. If you access the Service from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from your country.
11. Children's Privacy
Our Service is not intended for users under 18. We do not knowingly collect information from children. If we learn we have collected data from a child, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on the Service. Continued use after changes constitutes acceptance.
13. Contact Us
For privacy-related questions or requests:
Image Negativa LLC
Email: privacy@imagenegativa.com
Address: Phelan, CA 92371